Provides a team of licensed agents and experienced virtual assistants to handle 90% of an agency’s service work, including answering calls, processing endorsements, and billing.
Offers one-to-one placement of virtual agents that agencies can train and manage themselves.
Proactive and Reactive Packages:
Provides insurance agencies with different levels of service, depending on their specific needs.
Ensures that the virtual agents are trained in the tasks and processes required by the agency, and provides ongoing support.
Ensures that sensitive data is protected with a secured PC, encrypted company data, hard drive encryption, and software and hardware security.